LINCOLN, NE

Mon - Fri: 10am to 5pm

Sat: 10am to 2pm

Sun: Closed

OMAHA, NE

10909 W. Maple Road, Omaha NE 68164

402-397-0694

Mon - Fri: 10am to 6pm

Sat: 10am to 5pm

Sun: Closed

Service & Support for Your Spa and Game Room

Your hot tub, swim spa and billiard table are built to deliver years of relaxation, recreation and time together. When something needs attention, Alkar Billiards, Bar Stools & Hot Tubs can help you determine the right next step.

Request service for hot tubs, swim spas and billiard tables through one convenient form. Provide as much information as possible about the product and the issue, and the Alkar team will review your request, confirm service availability and contact you about scheduling.

Hot Tub and Swim Spa Service

A hot tub or swim spa depends on several systems working together to heat, circulate and filter the water. If you notice a change in performance, an error message, unusual noise, water loss or another concern, requesting service early can help prevent a small issue from becoming a larger interruption.

Contact Alkar for help with hot tub and swim spa diagnostics, maintenance questions and repair needs.

Common service requests may involve:

Operating issues and error-code troubleshooting

Heating and temperature concerns

Circulation and filtration problems

Pumps, jets, controls and related components

Leaks or unexplained water loss

Replacement parts, subject to model and parts availability

Warranty questions and assistance determining the appropriate next step

Alkar carries Jacuzzi® and Sundance® hot tubs and swim spas. Service eligibility, warranty coverage and parts availability depend on the brand, model, age, purchase history and nature of the issue. The team will confirm what support is available after reviewing your request.

Water Care and Maintenance Support

Water care plays an important role in protecting spa components and maintaining a comfortable experience. Alkar carries hot tub and swim spa water care products in the Omaha showroom and can help owners identify products for routine testing, sanitizing, balancing and cleaning.

If you are experiencing cloudy water, foam, unusual odors or recurring balance problems, include those details in your service request or visit the showroom for water care supplies. A water concern may be related to maintenance, filtration, usage or equipment performance, so the right solution begins with understanding what has changed.

SHOP IN-STORE WATER CARE PRODUCTS

Before Requesting Spa Service

Having the following information ready can help the team review your request:

Hot tub or swim spa brand and model
Serial number, when available
Approximate installation or purchase date
Any error code displayed on the control panel
A description of when the issue started
Clear photos or a short video of the problem area
Information about recent maintenance or repairs
Your service address and preferred contact information

Request Your Service Appointment

Billiard Table Service

Proper setup is essential to the way a pool table plays. Slate alignment, frame support, cloth installation, rail response and precise leveling all affect speed, accuracy and consistency. Professional service also helps protect the table when it needs to be moved, recovered or reassembled.

Contact Alkar about billiard table services such as:

New pool table delivery, setup and installation
Disassembly and reassembly for moving, storage, flooring or remodeling
Pool table moving and relocation
Precision leveling and play-surface adjustments
Cloth replacement and table recovering
Cushion, pocket, rail and general table repairs
Inspection and setup of new or used pool tables

Before Requesting Billiard Service

Include as much of the following information as possible:

Table manufacturer and model
Table size, such as 7-foot, 8-foot or 9-foot
One-piece or three-piece slate, if known
Photos of the full table and any damaged area
Current location and destination for a move
Information about stairs, tight turns or access restrictions
Preferred cloth type or color for recovering
Whether the table will be moved for flooring, storage or relocation

Request Your Service Appointment

Frequently Asked Questions

Does Alkar service hot tubs or swim spas that were not purchased from Alkar?

Service availability depends on the product brand, model, age, condition, service location and parts availability. Submit the product information through the service form so the Alkar team can confirm whether service is available.

Can Alkar help with hot tub or swim spa warranty service?

Alkar can review your product and purchase information and help determine the appropriate next step. Warranty eligibility is determined by the applicable manufacturer's warranty terms and may require proof of purchase, product registration, serial-number verification and manufacturer approval.

Can Alkar move or recover my pool table?

Contact Alkar with the table manufacturer, size, slate configuration, current location, destination and requested work. The team will review the details and confirm available moving, setup, leveling or recovering services.

What should I do before submitting a service request?

Gather the product brand, model, serial number when applicable, photos, service address and a detailed description of the issue. Pool table requests should also include the table size, slate configuration and access information. Spa requests should include error codes and recent maintenance or repair history.

Are service prices listed online?

Service costs vary based on diagnostics, labor, travel, parts, table construction, access and the work required. Alkar will review the request and discuss applicable costs before approved work is completed.

Ready to Request Service?

Tell Alkar what product you have, what is happening and where service is needed. The more information you provide, the easier it will be for the team to review your request and determine the right next step.